About Target Lighting Store
What kind of lighting products do you offer?
We specialize in premium lighting solutions including:
- Ceiling Lights
- Desk Lamps
- Floor Lamps
- Mirrors
- Outdoor Lighting
- Table Lamps
What is your store’s design philosophy?
At Target Lighting Store, we believe lighting transforms spaces. Our curated collections combine exceptional design with functional elegance, offering solutions that illuminate your home with style and sophistication.
Product Information
Are your lighting fixtures energy efficient?
Yes! We prioritize both design and functionality. Our lighting solutions incorporate energy-efficient technologies and are compatible with various bulb types to suit your preferences and environmental considerations.
Do you offer smart lighting options?
Absolutely! We understand the importance of modern lighting solutions. Our collections include smart lighting options that can be integrated with your home automation systems for ultimate convenience and control.
Shipping & Delivery
What are your shipping options?
We offer two convenient shipping methods:
- Standard Shipping – $12.95: Processed in 1-2 business days, delivered via DHL or FedEx within 10-15 days after dispatch
- Free Shipping: Available on orders over $50, processed in 1-2 business days, delivered via EMS within 15-25 days after dispatch
Where do you ship to?
We proudly serve customers worldwide! However, we’re currently unable to ship to Asia and select remote areas. All orders are carefully packaged and shipped from our Oakland, California location.
How can I track my order?
Once your order ships, you’ll receive tracking information via email. This allows you to monitor your lighting’s journey directly to your doorstep. Our team ensures careful quality checks and secure packaging before dispatch.
What if there are delivery delays?
While we strive for timely delivery, occasional delays may occur during peak seasons or due to unforeseen circumstances. Rest assured, our customer service team will keep you informed of any significant delays and work to resolve them promptly.
Returns & Exchanges
What is your return policy?
We offer a straightforward 15-day return policy from the date you receive your items. If any product doesn’t meet your expectations, our customer service team is ready to assist you with the return process.
How do I initiate a return?
Please contact our customer service team at [email protected] within 15 days of receiving your order. We’ll guide you through the return process and ensure a smooth resolution.
What condition should items be in for returns?
Returned items should be in their original condition with all packaging intact. We carefully package each fixture to ensure perfect condition upon arrival, and we expect the same care in returns.
Payment & Security
What payment methods do you accept?
We accept various secure payment options for your convenience:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We prioritize your security and use industry-standard encryption technologies to protect all payment transactions. Your financial information is never stored on our servers.
Customer Service
How can I contact customer service?
Our dedicated customer service team is always ready to assist you. Please email us at [email protected] for any inquiries related to delivery, products, or returns.
What are your customer service response times?
We typically respond to all customer inquiries within 24 hours. During peak periods, response times may be slightly longer, but we’re committed to addressing your concerns as quickly as possible.
Still Have Questions?
We’re here to help illuminate your space with the perfect lighting solutions. If you have any other questions not covered in this FAQ, please don’t hesitate to reach out to our customer service team. Ready to transform your space? Browse our collections today and experience the Target Lighting Store difference!
